Your personal data matters to us. This Privacy Policy explains what information tamabet collects when you use our platform, how we use it, and the steps we take to keep it secure. Please read this page carefully so you know your rights as a player in the Philippines.
When you register an account on tamabet, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is necessary to process deposits and withdrawals in Philippine pesos. As you use the platform, we automatically gather technical data including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. We may also collect information about the games you play, the bets you place, and the promotions you interact with, so we can personalise your experience and ensure bonus terms are applied correctly. All information collected is limited to what is genuinely necessary to operate the platform and fulfil our legal obligations.
The primary purpose for collecting your personal data is to create and manage your tamabet account, verify your identity, process financial transactions, and provide access to our games including slots, live casino, and bingo. We use your contact details to send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts — these communications are essential to the service and cannot be opted out of while your account is active. Where you have given consent, we may also send you information about promotions and offers available on the Promotion page; you can withdraw this consent at any time by contacting our support team. Your gameplay and transaction data is used internally to detect fraud, prevent money laundering, and comply with the regulatory requirements that apply to online gaming platforms operating in the Philippines. We do not use your personal data to make automated decisions that produce significant legal effects without human review. Any use of your data beyond the purposes listed here will only occur with your explicit consent or where required by law.
tamabet does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We share your data only with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud infrastructure partners — all of whom are contractually required to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we receive a lawful request or are under a legal obligation to do so. If tamabet undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never disclose your account password, full payment card details, or sensitive identity documents to any party other than the authorised verification service handling your account review. All third-party partners we work with are assessed for their data protection standards before any data is shared with them.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory guidelines in the Philippines. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and gaming regulatory requirements. Technical logs such as IP addresses and session data are retained for a shorter period, generally up to twelve months, unless a specific investigation or legal matter requires them to be kept longer. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you request account closure, we will begin the deletion process for data that is not subject to a mandatory retention obligation within a reasonable timeframe. You may contact us at [email protected] to ask about the specific retention periods that apply to your account data.
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive information such as payment details is handled by certified payment service providers who maintain their own rigorous security standards. Access to personal data within our organisation is restricted to staff members who genuinely need it to perform their role, and all such access is logged and monitored. We conduct regular security assessments and keep our systems updated to address emerging threats. Despite these measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your tamabet account and to log out after each session, especially on shared devices. If you believe your account has been compromised, please contact our support team immediately at [email protected] so we can take prompt action to protect your account.
As a player based in the Philippines, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccurate information, and to request deletion of data that we are no longer legally required to retain. You may also ask us to restrict the processing of your data in certain circumstances, for example while a correction request is being reviewed. If you have provided consent for a specific use of your data, such as receiving promotional communications, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, please send a written request to [email protected] with your registered account details so we can verify your identity before responding. We aim to acknowledge all data rights requests within five business days and to provide a full response within thirty days. If you are not satisfied with how we have handled your request, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or the legal requirements that apply to us in the Philippines. When we make material changes, we will notify registered players via the email address associated with their account and update the "Last Updated" date at the top of this page. We encourage you to review this page periodically so you remain informed about how your data is being handled. Continued use of the tamabet platform after any updated policy has been published constitutes your acceptance of the revised terms. If you have questions about any aspect of this Privacy Policy, our support team is available around the clock and can be reached at [email protected]. The most current version of this policy will always be accessible from the footer of every page on the platform.
Quick answers to what players in the Philippines most often ask about their data.
No. tamabet does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is shared only with service providers who help us operate the platform — such as payment processors and identity verification partners — and only under strict contractual obligations that prevent them from using your data for any other purpose. We take this commitment seriously and review all third-party partners before sharing any player data with them. If you have concerns about how a specific piece of your data is being used, you can contact our support team at [email protected] at any time for a clear explanation.
You can submit a data access or deletion request by emailing [email protected] from the email address registered to your account. Please include your full name and account username so we can verify your identity before processing the request. We aim to acknowledge all requests within five business days and to provide a complete response within thirty days. Please note that some data — such as transaction records and identity verification documents — must be retained for a minimum period under Philippine regulatory requirements, even after account closure. For data that is not subject to a mandatory retention period, we will delete or anonymise it promptly once your request has been verified and processed.
Yes, tamabet uses cookies and similar technologies to keep you logged in during your session, remember your preferences, and help us understand how players navigate the platform so we can improve it. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies, which help us understand usage patterns, are used only in aggregate and do not identify you personally. We do not use third-party advertising cookies or allow external ad networks to track your activity on our platform. If you have questions about specific cookies in use, please contact our support team and we will provide a detailed breakdown.
If you suspect that someone has accessed your tamabet account without your authorisation, you should contact our support team immediately via live chat or by emailing [email protected] so we can place a temporary hold on your account while the situation is investigated. You should also change your password as soon as possible and check whether the same password is used on any other service, as a breach on another platform can sometimes lead to unauthorised access elsewhere. Our security team will review your account activity logs and work with you to determine what happened and what steps are needed to secure your account. We take all reports of unauthorised access seriously and will keep you informed throughout the investigation process. For general account security tips, you can also visit our FAQ page.
Our support team is available 24/7 to help with any privacy or account query. You can also check the FAQ for quick answers, or head to the Register page to get started.